0.3.1
Acquire
Capture every opportunity entering the business
Every lead, enquiry, and customer interaction captured the moment it arrives — on any channel, at any hour. Instant response, qualification, and CRM sync. No manual triage.
0.0 The operating system
Nomo is the operational layer that sits on top of your business — capturing every opportunity, executing your operations, and giving management complete visibility. Built for your industry. Managed by us.
0.0 In one answer
Nomo is the managed operating system for Dubai professional-services firms. One operational layer — built and run by us — that captures every lead, executes your operations, and gives management complete visibility. We design it for your industry, implement it in your business, and run it every month. Built for real estate agencies, aesthetic clinics, immigration consultancies, and relocation firms.
0.1 Industry editions
The operating system never changes. Only the workflows, language, and integrations change for your industry.
Real Estate
From Property Finder and Bayut leads to closed deals — every buyer, viewing, and follow-up managed automatically. No enquiry left unanswered after hours.
See this edition →
Aesthetic Clinics
Enquiries from Instagram and WhatsApp, appointments booked, no-shows prevented, patients recalled at the right treatment intervals. Your front desk freed up.
See this edition →
Immigration
Case status updates, document collection, deadline tracking — your operations run on time without anyone chasing things manually. Clients always informed.
See this edition →
Relocation
Client communication from first enquiry to settled-in — scheduling, coordination, and follow-up handled end to end. Nothing falls through between handoffs.
See this edition →
0.2 The operational reality
47h
average first reply to a new lead. By then they have booked with someone faster.
1 in 3
operational gaps trace back to one person leaving. The knowledge walks out the door.
0
management dashboards inside most service firms. Owners run on gut and weekly catch-ups.
WITHOUT NOMO
11:47 PM — new WhatsApp lead
WITH NOMO OS
11:47 PM — new WhatsApp lead
0.3 How Nomo works
Every service business runs the same operational loop. Nomo executes all three stages — continuously, without manual work.
0.3.1
Capture every opportunity entering the business
Every lead, enquiry, and customer interaction captured the moment it arrives — on any channel, at any hour. Instant response, qualification, and CRM sync. No manual triage.
0.3.2
Execute the work that consumes your team
Follow-ups, scheduling, document collection, and internal coordination — executed consistently and on time. Your team focuses on clients. The OS handles the rest.
0.3.3
Complete visibility and continuous improvement
Owners see pipeline, conversion, team performance, and operations in real time. Every month the system is monitored, optimised, and expanded — without you managing it.
0.4 Business capabilities
Organised as business functions — not a list of tools. Every capability connects directly to a business outcome. Your team sees a running business, not a collection of software.
Customer Operations
Operations
Management
0.5 How we get you live
We design, build, and run the operating system for you. Every implementation follows five stages.
01
We map how your business operates today — where leads come from, how work moves, where things slip.
02
We design the operating system around your specific workflows, industry, and team structure.
03
We build the system — connecting your channels, configuring the logic, integrating your tools.
04
Go live. Your team gets a short handover. Nomo starts operating immediately from day one.
05
Every month we monitor, improve, and expand what the system does as your business grows.
This is not a software handoff. We stay inside your business every month — monitoring performance, deploying improvements, and expanding capabilities as your operation grows.
0.6 Managed service
The monthly retainer is not maintenance. It is continuous operational improvement — delivered inside your business every month.
Monitors operations
We watch performance across every workflow and flag anything before it becomes a problem.
Improves workflows
As we learn how your business runs, we tighten and optimise the logic every month.
Deploys new capabilities
New operational features roll out to your system — you do not need to ask or manage anything.
Optimises conversion
Response messaging, follow-up timing, and booking flows are continuously refined for better results.
Supports your staff
Your team has a direct line to us. Any operational issue gets resolved without delay.
Expands automation
As your business grows, the system grows with it — new channels, new workflows, new capabilities.
Done for you.
Month to month.
AED 12,000 /mo
No lock-in · cancel anytime
Includes all three operational stages, your industry edition, setup, onboarding, and full managed service every month. You do not manage the system — we do.
Book a strategy call →0.3 Proof
To answer a new lead, at 11:47 PM, in your voice. Qualified and booked before a competitor has even seen the message. This runs while you sleep.
Hi, is the 2-bed in Marina still available? Saw it on your insta
11:47 PM
Hi Sara! Yes it is. It's AED 165k/yr, available from the 1st. Want me to hold a viewing for you this week?
11:47 PM
Yes please, Saturday morning works
11:49 PM
Booked you for Sat 10:30 with Omar. You'll get a confirmation + location now. 👋
11:49 PM
0.7 Business outcomes
Every capability in the operating system connects to a measurable business outcome.
< 60s
Faster lead response
Every enquiry answered in seconds — not hours. The first firm to respond wins the business the majority of the time.
↑ Conv.
Higher conversion
Consistent follow-up, better qualification, and no leads falling through the gaps means more enquiries become clients.
–80%
Less administrative work
Document chasing, scheduling, follow-up, and coordination happen automatically. Your team focuses on clients.
24/7
Operations that never stop
Leads that arrive at 11pm on a Saturday are answered and booked before Monday morning. No opportunity missed.
Full
Management visibility
Owners see pipeline, conversion, team performance, and operations in one place — updated in real time.
↑ NPS
Better customer experience
Clients receive consistent, timely communication at every stage. They feel looked after — because they are.
0.4 Pricing
We build the back office for your firm and run it for you. Month-to-month. No lock-in.
month-to-month · no lock-in
We install and operate the full three-stage OS for your firm. Customer acquisition runs around the clock. Operations execute without manual work. Management gets complete visibility from day one. You do not manage it — we do.
Running multiple offices, a group of firms, or a operation above 25 people? We scope a bespoke system built across your entire operation — custom agent configurations, dedicated build team, and a service level matched to your scale. Pricing on request.
0.5 FAQ
We build and run a managed operating system for your firm. The moment a lead arrives on WhatsApp, Instagram, or email, it gets a reply in seconds. Then the follow-up runs on its own. Documents get chased. Deadlines get flagged. Operations execute without manual work. Your team closes. We handle the rest.
A generic CRM is a database you have to feed. It sits there waiting for someone to update it. The OS we build acts: it answers leads, books meetings, chases documents, and runs your operations. And it understands your industry — visa timelines, off-plan milestones, treatment intervals — where a generic CRM just sees a contact and a note.
Neither. Nomo is a managed operating system — we design it for your firm, implement it in your business, and run it every month. You get the operational capability of a fully staffed back office without hiring one.
It is set up in your voice and tone, so clients feel looked after, not processed. Your team approves anything sensitive, and it hands off to a human the moment it should. You improve the timing and consistency. You never lose the relationship.
Seconds, day or night. The industry average first reply is around 47 hours. A lead answered in seconds is far more likely to convert than one left until morning. That gap is real revenue walking out overnight. Closing it is the whole point.
Your data stays in your own accounts. Nothing is sent without your approval. The system works inside your tools — it does not move your client list anywhere.
We onboard you personally and configure everything around how your firm actually works. No four-month migration. Most firms are operational within two to three weeks of the strategy call.
Dubai professional-services firms with real lead volume and high-value clients: real estate agencies, aesthetic clinics, immigration consultancies, and relocation firms. If enquiries come in on WhatsApp and the serious ones slip through, this is for you.
1.0 Get started
Fifteen minutes. Tell me how your leads come in today, and I will show you Nomo answering, qualifying, and booking them — set up around your firm. No deck, no pressure.
Straight to my calendar. You will get a confirmation and a short what-to-expect note right away.